- Vouchers must be redeemed at www.chilli-tech.com
- Vouchers can be redeemed on our website 6pm the following day after the Voucher was paid for on Groupon’s website.
- Delivery time is listed as within 30 days, we will be dispatching units earlier than this and we will keep you posted via email on the progress of your order.
- Vouchers can only be redeemed online on our website. Shops which stock our products will not be able to redeem vouchers in store.
- In the event that you have any problems redeeming your voucher code, feel free to contact us, they can be redeemed for up to 30th November 2011
How to redeem Groupon Voucher:
1. Register to create an account if you are new to the website and log in.
2. Add the Pen DV Camera to the cart, go to the cart and enter your voucher.
3. 1 x Pen DV Camera + UK delivery = £3.50 - Just check this before confirming payment
4. You can only use 1 Voucher code at a time - if you have bought 2 x codes from Groupon, place the first order and complete and then go back and place the second order separately.
5. After checkout you will receive a confirmation email.
Q: I'm having trouble using my voucher, the website says my voucher is invalid.
A: Please email us your Groupon code and we will reset it. Sometimes when it is entered too may times it becomes invalid, despite not having redeemed it.
Q: My voucher isn't working, what should i do?
A: Make sure you're logged in, and if it still doesn't work, email it to us so that we can reset your code or send you another one
Q: I bought 2 vouchers from Groupon but the total has only deducted £29.99, what should i do?
A: Each code can only be used for one Pen DV Camera so one transaction must be done at a time
Q: When will I receive the order?
Delivery time is listed as within 30 days, however, your order should be dispatched before the 30 days – we will keep you posted by email of the order status.
Q: Can I redeem it from the store?
A: No. The voucher code is only available for online shopping from www.chilli-tech.com
Q: When i enter my details and click continue, it takes me to the home page. What do i do?
A: Ensure that you have filled in ALL of the asterixed fields Including mobile number and the drop down selection of your country.
Please be patient for your order dispatch – we’ll keep you informed! I hope you enjoy your Pen DV Camera’s when they arrive. :)
Many thanks,
Paul
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Paul Bradley